Data Deletion
Manage your personal data and privacy rights
You have the right to request the deletion of your personal data that we have collected. We are committed to ensuring that your data privacy rights are respected and that you maintain full control over your personal information.
How to Request Data Deletion
To request the deletion of your personal data, please contact us using the following method:
Information Required
When submitting your data deletion request, please include the following information:
- Your email address associated with our service
- Any additional identifying information (if applicable)
- Specific data you want deleted (optional - we can delete all data)
- Reason for deletion (optional)
What Data Will Be Deleted
Upon receiving your deletion request, we will delete the following information associated with your account:
Personal Information
- Email address
- Account preferences
- Profile settings
Usage Data
- Analytics data
- Activity logs
- Support communications
Note: Any uploaded images or facial data are already automatically deleted from our servers within minutes after processing as part of our standard privacy protection.
Processing Timeline
30 Days Maximum
We will process your data deletion request within 30 days of receiving it. You will receive a confirmation email once the deletion has been completed. Please note that some data may be retained for legal compliance purposes as required by applicable laws.
Important Considerations
Legal Requirements
In certain circumstances, we may not be able to delete all of your data, such as when we are required to retain it for legal, regulatory, or security purposes. We will inform you of any such exceptions when processing your request.
Account Access
Once your data is deleted, you will no longer be able to access any account-related features or retrieve any previously stored information.
Confirmation
You will receive a confirmation email at the address you used to request deletion once the process is complete.
Need Help?
If you have any questions about data deletion or need assistance with your request, please don't hesitate to contact us:
Bivex Teknoloji Anonim Şirketi
Email: [email protected]
Address: Esentepe mh. Buyukdere Cd. No:128
Sisli, Istanbul / Turkey